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Resolved! Helpdesk report on Agents active time spent on tickets

1st post. Sorry if this is a simple request, having trouble searching report center for this. Looking for a report or pointers on custom report to show all of my agents active time they spent on a ticket. Does something like this exist? Or can th...

All SQL server editions with state

I need a report with all SQL server and editions with service state.if i take the table tblService,tblServiceUni with Like SQL Server (% and tblServiceState i see in the report for all sql more then one state:Select Top 1000000 tsysOS.Image As icon, ...

gli by • Engaged Sweeper
  • 5758 Views
  • 1 replies
  • 0 kudos

Resolved! How do I add tblADusers

Hello. I found a report to list mac addresses and added the portable battery and IPLocation at the request of managment to try and output all laptops asset name, domain, network card, mac addresses, ip, last changed, userID, IPlocation and got a goo...

praetor11 by • Engaged Sweeper
  • 7469 Views
  • 2 replies
  • 0 kudos

Assets that have Changed State in the past 24 hours

I am trying to create a report that will show an asset that has had a state change within the past 24 hours. This report will be used to auto email the asset manager that an asset has changed, for example: we take an asset out of service to be recy...

ahedden by • Engaged Sweeper II
  • 9913 Views
  • 5 replies
  • 1 kudos

Resolved! Multiple IP report

Is there a way to get the Computer: IP List report to show ALL the IP addresses associated with a system? Just trying to track down users running wireless and wired connections.

Brendan440 by • Engaged Sweeper II
  • 8680 Views
  • 2 replies
  • 1 kudos

Windows Assets report - Active and Non Active

Hello,Could anyone help how I can get a full list of all active and ALL non active assets, at the moment i'm unable to show all inactive Microsoft hardware or assets contained in the domain OU (not listed here).Type | Vendor | Asset Type | Model | As...

Resolved! Calendar Reports

Is there a way to run a report on the calendar to see what event types have been added?

Zacs by • Engaged Sweeper III
  • 5377 Views
  • 1 replies
  • 0 kudos

Resolved! Show full OS build

I have a report that has been created by my team which can be found below. It is great but I would like for the report to show full OS build. Currently it is only showing the OS version but not Edition. Ie Windows 2012 R2, where as I would like the r...

Ismail by • Engaged Sweeper II
  • 6247 Views
  • 1 replies
  • 0 kudos