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Cisco Duo and associated registry keys

Hoping that someone else has already tackled this. I'd like a report of all Windows devices with Duo installed ("Duo Authentication for Windows Logon"). The report should show the following registry values for each asset with the program installed. A...

dhoward by • Engaged Sweeper III
  • 4099 Views
  • 2 replies
  • 0 kudos

Resolved! Lansweeper custom report: AssetName from AD and IP location.

Dear Lady's and Gents,I been asked to make a custom lansweeper report but im not really a SQL expert :).I searched multiple lansweeper posts, but didnt quite found my answer. I was looking for the following:I need a custom report that shows: AssestNa...

Arend by • Engaged Sweeper
  • 3989 Views
  • 2 replies
  • 1 kudos

Calls closed within SLA

My SQL is not upto scratch, and I found this code, but would like it to just run for this current month.Here is the code and Select Top 1000000 htblteams.teamname As team, totalTickets.totalCount As [All Closed Tickets], onTimeTickets.onTimeCount A...

Tholmes by • Engaged Sweeper III
  • 1690 Views
  • 0 replies
  • 0 kudos

Report that ties O365 Group Member to Asset?

Hi,How would I go about making a report to list members of a specific O365 group with each asset the member "owns" (we setup an ownership relationship between an AD user and their computer - but using "last logged in" computer could work too)?...I as...

mgeertz by • Engaged Sweeper II
  • 2995 Views
  • 2 replies
  • 0 kudos

Resolved! Windows 10 Pro

I'm attempting to create a report containing all Windows 10 Pro operating systems, as we need to upgrade them to Enterprise. I've tried a number of SQL variables related to the OS but so far have had no luck returning a successful report. What's the ...

Resolved! Need Help Editing a Report

Can somebody please help me edit this report so that instead of listing software as up to date it will just exclude it in the report? I have a report that has over 1000+ assets listed for outdated software but in reality only 40 of them are actually ...

Tythesly by • Engaged Sweeper III
  • 3538 Views
  • 2 replies
  • 1 kudos

Breakdown of monthly helpdesk tickets

I have 6 types of tickets, Onboarding and offboarding, IT purchase, Infrastructure IT Support and project.For all the other tickets I can easily tell why calls are slightly higher or lower, but the IT support one we have differences of 60-100 per mon...

Tholmes by • Engaged Sweeper III
  • 1212 Views
  • 0 replies
  • 0 kudos