Wednesday
Our internal SLA states tickets must be assigned within 1 hour. I am trying to create a report that show all tickets of any status that were not assigned within 1 hour after created.
I can't seem to find assigned datetime field
Ask about reports you're interested in and share reports you've created. Subscribe to receive daily updates of reports shared in the Community.
Experience Lansweeper with your own data. Sign up now for a 14-day free trial.
