vulnerabilities not showing for Fortigate (and some other devices) in Lansweeper cloud

[goose3ater]

Having trouble getting vulnerabilities to show up in Lansweeper cloud for Fortigates

we have Fortigate firewalls that have been added to Lansweeper using SNMPv3 credentials and can see things like uptime, interface status, serial number , etc have all added them selves automatically, but not OS version

the devices have synced to Lansweeper cloud , but i cant see any vulnerabilities like i can Cisco routers for example

I assume Lansweeper would need to know OS version to be able to list vulnerabilities, so i added custom OID for OS version and it returns the correct value.

How can we use this information to make the vulnerability list show in Lansweeper cloud ? 

the Fortigates im adding definitely have active vulnerabilities

[gospina-neb]

did you get an answer on this? I'm also in the same situation.

[Obi_1_Cinobi]

Hello there!

We could not find any support case related to this problem. But our support team would love to help you and look into this. Please create a support case: https://www.lansweeper.com/contact/contact-support/

[Obi_1_Cinobi]

Hello there!

Our support team would love to help you and look into this. Please create a support case: https://www.lansweeper.com/contact/contact-support/