‎08-03-2022 04:37 AM - last edited on ‎04-01-2024 01:26 PM by Mercedes_O
Hi All,
Lenovo Assets Warranty scan issues with "Parsing error: Cannot parse 'https://csp.lenovo.com/ibapp/il/WarrantyStatus.jsp?PF3LG7JT'" with Lansweeper 10.2.2.0. But HP assets warranty scan status is normal. Anyone have the same issue?😅
‎08-04-2022 04:25 PM
Hello there!
When facing warranty issues, we would recommend the following steps:
If the above steps do not resolve your issue, we would recommend reaching out to tech support: https://www.lansweeper.com/contact-support/
When submitting a support case, please provide us with the following information:
We recommend compressing these files into an archive (zip/rar/7z) prior to sending them to drastically reduce their size.
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