Summary DescriptionThe Lansweeper application is currently running on a Windows 2016 server and needs to be upgraded to Windows 2022. The migration involves setting up a new Win...
Summary ExampleHow can switches be automatically classified as Switches in Lansweeper instead of Routers?SolutionTo ensure switches are recognized as Switches in Lansweeper, fol...
Summary Question: How and where do we see the status of scanning?Answer: Log on to your Network Discovery server using Remote Desktop. Open a browser on local web console (https...
Summary DescriptionThe Lansweeper Patch Tuesday report is currently non-functional. Users depend on this monthly report, and its failure indicates potential underlying issues. T...
Question: What are the recommendations for a 3rd party helpdesk ticketing system that works with Lansweeper?Answer: Our current roadmap is focused on offering seamless Lansweeper cloud integrations to popular industry-leading Helpdesk and Service De...
Question How can an account be deleted if it was created by mistake? Answer An account can only be deleted by the individual who created it. If an account was registered by mistake, the account owner must follow the appropriate steps to delete it. ...
Question How can warranty information for devices be synced in Lansweeper? Answer To sync warranty information for all assets in Lansweeper, navigate to Configuration > Server options > Warranty Tracking and select 'Rescan all assets warranties now...
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