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Community FAQ

Technical Troubleshooting

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Technical Troubleshooting

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Is there a way to upgrade to the cloud without having our information stored worldwide?

Asked by Lansweeper Tech Support Monday
Is there a way to upgrade to the cloud without having our information stored worldwide? ... View more
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What are the recommended specifications for running Lansweeper?

Asked by Lansweeper Tech Support Monday
What are the recommended specifications for running Lansweeper? ... View more
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Is there a way to protect an asset from accidental deletion from a user?

Asked by Lansweeper Tech Support Monday
Is there a way to protect an asset from accidental deletion from a user? ... View more
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What is a best practice to keep your scanning queue running smoothly at all times?

Asked by Lansweeper Tech Support Monday
What is the best practice to keep your scanning queue running smoothly at all times? ... View more
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Would you recommend to install LS Agent on Laptops?

Asked by Lansweeper Tech Support Monday
Would you recommend to install LS Agent on Laptops? ... View more
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Which asset data is used to determine if an asset is unique?

Asked by Lansweeper Tech Support Monday
Which asset data is used to determine if an asset is unique? ... View more
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Do we have any way to delete more than 200 devices from our Lansweeper in one go from console?

Asked by Lansweeper Tech Support 3 weeks ago
Do we have any way to delete more than 200 devices from our Lansweeper in one go from console? ... View more
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If we only just purchased the Enterprise version do we get all the new features?

Asked by Lansweeper Tech Support 3 weeks ago
If we only just purchased the Enterprise version do we get all the new features? ... View more
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If you rename a machine will it automatically merge as one?

Asked by Lansweeper Tech Support 3 weeks ago
If you rename a machine will it automatically merge as one? ... View more
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Do you have tips on developing SQL reports for Lansweeper on-premises?

Asked by Lansweeper Tech Support 3 weeks ago
Do you have tips on developing SQL reports for Lansweeper on-premises? ... View more
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How can we add multiple on-prem scanning servers?

Asked by Lansweeper Tech Support 3 weeks ago
How can we add multiple on-prem scanning servers? ... View more
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How do you set a set of devices to only use LSAgent scan?

Asked by Lansweeper Tech Support 3 weeks ago
How do you set a set of devices to only use LSAgent scan? ... View more
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Are there online courses for Lansweeper?

Asked by Lansweeper Tech Support 3 weeks ago
Are there online courses for Lansweeper? ... View more
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Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records?

Asked by Lansweeper Tech Support 3 weeks ago
Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records? ... View more
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Do we lose our on-premise setup if we move to Lansweeper Sites?

Asked by Lansweeper Tech Support 3 weeks ago
Do we lose our on-premise setup if we move to Lansweeper Sites? ... View more
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Can Lansweeper discover Voip phones and provide detail information of the phones?

Asked by Lansweeper Tech Support 3 weeks ago
Can Lansweeper discover Voip phones and provide detailed information about the phones? ... View more
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How can Lansweeper be integrated with SCCM, and what is the benefit?

Asked by Lansweeper Tech Support 3 weeks ago
How can Lansweeper be integrated with SCCM, and what is the benefit? ... View more
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We have activated SSO in Lansweeper, but we can still log in using also our regular login?

Asked by Lansweeper Tech Support 3 weeks ago
We have activated SSO in Lansweeper, but we can still log in using also our regular login? ... View more
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Where can I find the recording of the Open Office Hours webinars?

Asked by Lansweeper Tech Support 3 weeks ago
Where can I find the recording of the Open Office Hours webinars? ... View more
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Do monitors use a license?

Asked by Lansweeper Tech Support 3 weeks ago
Do monitors use a license? ... View more
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How to install self-signed SSL certificate on Lansweeper on-premises?

Asked by Lansweeper Tech Support 3 weeks ago
How to install self-signed SSL certificate on Lansweeper on-premises? ... View more
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We get a lot on Unknown Assets in our Asset list, how can we mitigate this?

Asked by Lansweeper Tech Support 3 weeks ago
We get a lot of Unknown Assets in our Asset list; how can we mitigate this? ... View more
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Are there any plans to provide a remote access solution through Lansweeper?

Asked by Lansweeper Tech Support 3 weeks ago
Are there any plans to provide a remote access solution through Lansweeper? ... View more
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Can we discover database schemas within servers - such as Oracle?

Asked by Lansweeper Tech Support 3 weeks ago
Can we discover database schemas within servers, such as Oracle? ... View more
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What is the impact on a machine or server for an agentless scan?

Asked by Lansweeper Tech Support 3 weeks ago
What is the impact on a machine or server for an agentless scan? ... View more
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Is there a recommended scan schedule for VPN environments?

Asked by Lansweeper Tech Support 3 weeks ago
Is there a recommended scan schedule for VPN environments? ... View more
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Is there a work around or close service for GCP scanning for on-prem/keeping it on prem?

Asked by Lansweeper Tech Support 3 weeks ago
Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? ... View more
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Does Lansweeper allow to patch the vulnerabilities of software installed?

Asked by Lansweeper Tech Support 3 weeks ago
Does Lansweeper allow to patch the vulnerabilities of software installed? ... View more
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How does the system handle reports for devices with multiple MAC addresses?

Asked by Lansweeper Tech Support 3 weeks ago
How does the system handle reports for devices with multiple MAC addresses? ... View more
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How can I filter scan results to show only a specific scan server?

Asked by Lansweeper Tech Support 3 weeks ago
How can I filter scan results to show only a specific scan server? ... View more
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