This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Community FAQ

Open Office Hours Q&A

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Open Office Hours Q&A

0
KUDOS
1
ANSWER

Would you recommend to install LS Agent on Laptops?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:21 AM
Would you recommend to install LS Agent on Laptops? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Which asset data is used to determine if an asset is unique?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:04 AM
Which asset data is used to determine if an asset is unique? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Do we have any way to delete more than 200 devices from our Lansweeper in one go from console?

Asked by Lansweeper Tech Support on ‎10-31-2024 03:01 PM
Do we have any way to delete more than 200 devices from our Lansweeper in one go from console? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

If we only just purchased the Enterprise version do we get all the new features?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:55 PM
If we only just purchased the Enterprise version do we get all the new features? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

If you rename a machine will it automatically merge as one?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:52 PM
If you rename a machine will it automatically merge as one? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Do you have tips on developing SQL reports for Lansweeper on-premises?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:43 PM
Do you have tips on developing SQL reports for Lansweeper on-premises? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How can we add multiple on-prem scanning servers?

Asked by Lansweeper Tech Support on ‎10-31-2024 01:55 PM
How can we add multiple on-prem scanning servers? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How do you set a set of devices to only use LSAgent scan?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:46 AM
How do you set a set of devices to only use LSAgent scan? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Are there online courses for Lansweeper?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:39 AM
Are there online courses for Lansweeper? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:31 AM
Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Do we lose our on-premise setup if we move to Lansweeper Sites?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:24 AM
Do we lose our on-premise setup if we move to Lansweeper Sites? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Can Lansweeper discover Voip phones and provide detail information of the phones?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:14 AM
Can Lansweeper discover Voip phones and provide detailed information about the phones? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How can Lansweeper be integrated with SCCM, and what is the benefit?

Asked by Lansweeper Tech Support on ‎10-29-2024 03:07 PM
How can Lansweeper be integrated with SCCM, and what is the benefit? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

We have activated SSO in Lansweeper, but we can still log in using also our regular login?

Asked by Lansweeper Tech Support on ‎10-29-2024 03:01 PM
We have activated SSO in Lansweeper, but we can still log in using also our regular login? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Where can I find the recording of the Open Office Hours webinars?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:58 PM
Where can I find the recording of the Open Office Hours webinars? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Do monitors use a license?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:55 PM
Do monitors use a license? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How to install self-signed SSL certificate on Lansweeper on-premises?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:50 PM
How to install self-signed SSL certificate on Lansweeper on-premises? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

We get a lot on Unknown Assets in our Asset list, how can we mitigate this?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:44 PM
We get a lot of Unknown Assets in our Asset list; how can we mitigate this? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Are there any plans to provide a remote access solution through Lansweeper?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:31 PM
Are there any plans to provide a remote access solution through Lansweeper? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Can we discover database schemas within servers - such as Oracle?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:09 PM
Can we discover database schemas within servers, such as Oracle? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

What is the impact on a machine or server for an agentless scan?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:01 PM
What is the impact on a machine or server for an agentless scan? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Is there a recommended scan schedule for VPN environments?

Asked by Lansweeper Tech Support on ‎10-29-2024 01:59 PM
Is there a recommended scan schedule for VPN environments? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Is there a work around or close service for GCP scanning for on-prem/keeping it on prem?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:53 AM
Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Does Lansweeper allow to patch the vulnerabilities of software installed?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:30 AM
Does Lansweeper allow to patch the vulnerabilities of software installed? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How does the system handle reports for devices with multiple MAC addresses?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:27 AM
How does the system handle reports for devices with multiple MAC addresses? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

How can I filter scan results to show only a specific scan server?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:24 AM
How can I filter scan results to show only a specific scan server? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Is It possible to maintain helpdesk (on-prem) feature on Lansweeper Sites?

Asked by Lansweeper Tech Support on ‎10-28-2024 03:22 PM
Is It possible to maintain helpdesk (on-prem) feature on Lansweeper Sites? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Is there a simple way to normalise data per machine if on VPN ?

Asked by Lansweeper Tech Support on ‎10-28-2024 03:18 PM
Is there a simple way to normalise data per machine if on VPN? My asset keeps changing the IP? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Do you have a YouTube Playlist, where I could work with Lansweeper focused on Asset Management?

Asked by Lansweeper Tech Support on ‎10-28-2024 03:14 PM
Do you have a YouTube Playlist where I could work with Lansweeper focused on Asset Management? ... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER

Where are you at with being able to work with modern managed Azure joined systems?

Asked by Lansweeper Tech Support on ‎10-28-2024 03:10 PM
Where are you at with being able to work with modern managed Azure joined systems? ... View more
0
KUDOS
1
ANSWER
Ask a Question
Announcements

Lansweeper Excellence Awards 2024!

Find out more

Click here for more details