Access denied error message

[snowens]

I recently added a bunch of computers (XP) to my domain that are on another VLAN, I can get the 2008 servers that are in the same VLAN to report in LS but not the XP clients, I get the following error:
Access denied "computer name" (computer IP)
Access denied "computer name" (computer name)
Access denied "computer name" (full DNS path)

When I go to test the connection everything passes and the LS service account is in the local admins group on XP machines.

Can anyone help with this?
Shaun

[Hemoco]

Can you contact us by e-mail for this problem please.

[snowens]

v4.1.0.21 by OU\or_lansweeper, port 9524

Thanks
Shaun

[Hemoco]

Which version of the service do you have?
The error message should show the scanning user.

[snowens]

Yes, I ran the connection tester from the server to the client.

[Hemoco]

Did you run the connection tester from the server to the clients?
Please upload or mail screenshots of your configuration.