Access Denied when running client

[cfunderburg]

All, I'm having a problem with my Lansweeper installation. Everything works fine when I log into a machine as an administrator. When users login to their computers, the database is not being populated with their information. While troubleshooting, I manually launched lsclient.exe on a computer logged in as a user from a command prompt. I recieve an "Access Denied" message. When I do the same thing while logged in as an admin, everything works and the machine is added to the database.

Any idea what is causing this?

[cfunderburg]

[Hemoco]

Could you post a screenshot and blank out the server name or something or send it as a private message?
The "access denied" points to an error where your user doesn't have access to run lsclient.exe from the file share

[cfunderburg]

Yes, I copied the lsclient.exe file to the netlogon folder of my server. The file is running, and it's the client returning the access denied message. I don't feel comfortable giving out my server name on a public forum, but the path to the server is not the problem.

The client is being launched as part of a login script (login.bat). This same script maps network drives for users as well.

[ejensen]

can the user run anything from that network path?

[Hemoco]

Did you copy the lsclient to the netlogon folder of your domain controller?
What is the name of your domain controller?

[cfunderburg]

I'll see what I can do to add a screenshot, but the access denied message occurs at DOS prompt. If I manually launch lsclient.exe from the login server at a command prompt (\\myserver\netlogon\lsclient.exe) the program produces the "Access Denied" message.

[Hemoco]

Could you post an error message or screenshot about this acces denied message please.