Access is denied 0x80070005

[diegotam]

Guys,

We are evaluating the Premium version, We are having problem with some DOMAINS, I tried to scan some servers W2000 and W2003 and I get the below errors:

In the console Appear the following error (I ran the lsclient from the server…)
-Access is denied 0x80070005

In the LOG file appear the following:

5/5/2010 3:18:33 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.10)
5/5/2010 3:18:37 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.14)
5/5/2010 3:18:38 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.15)
5/5/2010 3:18:39 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.14)
5/5/2010 3:18:40 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.16)
5/5/2010 3:18:41 PM: IPSCAN: Access denied 10.64.64.11
5/5/2010 3:18:41 PM: IPSCAN: Access denied 10.64.64.10
5/5/2010 3:18:42 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.16)
5/5/2010 3:18:48 PM: IPSCAN: Access denied 10.64.64.15
5/5/2010 3:18:54 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.19)
5/5/2010 3:18:55 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.12)
5/5/2010 3:18:57 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.12)
5/5/2010 3:19:01 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.17)
5/5/2010 3:19:03 PM: IPSCAN: Access is denied 0x80070005 (10.64.64.17)
5/5/2010 3:19:08 PM: IPSCAN: Access denied 10.64.64.19

Is strange because in this range Lansweeper discover and stored in the database 2 other server, but for the 5 servers that are lied above, appear "Access Denied"..in the IP Scan "credential option" I configured the account "Administrator" for the domain that I am scanning..
I did all the steps recommended by you in the forum, without success..
Any suggestion ?

Regards,

Diego

[diegotam]

The problem was solved, Thanks for your support!!! Diego

[Hemoco]

You have filled in the credential of SSH, this is used for linux scanning, what you need is configuration tools/scanning setup/domain credentials

[diegotam]

HI, Please find attached our IP Scaning configuration..Regards,Diego

[Hemoco]

When you configure the ip scanning you can click on the "key" button to set the default domains to look for.

Please provide screenshots of the ip scanning config and the alternate credentials.

[diegotam]

this is the result for the test (using the option alternative credentials)

DNS test
-----------------------------------------------
Is this the correct remote IP: 10.64.64.11
If not, please check for DNS problems

Is this the correct computer name: SUNMEX2K
If not, please check for DNS problems

Remote WMI test
-----------------------------------------------
Found: Microsoft Windows 2000 Server Service Pack 4
\root\cimv2 Remote WMI access test OK

Remote Registry test using WMI
-----------------------------------------------
Found: Microsoft Windows 2000 Service Pack 4
\root\default Remote WMI access test OK

apparently all is ok...

[Hemoco]

In the actions folder there is a tool "testconnection.exe"

[diegotam]

what are the procedure to do a "connection tester " ?? From the Lansweeper server I can ping to these server without problems..but I dont have trust between these 2 domains..for that I put the credentials in the IP SCAN..

Regards,
Diego

[Hemoco]

Could you try the connection tester from the server to these machines with the same credentials?