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tcobb
Engaged Sweeper
Hi,

I have just downloaded and installed the app Lansweeper. I am having a bit of a problem. Not all of my workstations on my domain are listed only 7. I have more that one domain and I have tried to narrow it down by chosing specific OU in the Configuration. However, when I rerun the scan it list other workstation from other domains that I am not interested in. Please help.

tcobb
1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with the following:
- Names of the domains you do wish to scan.
- Screenshot of your web console landing page.
- Screenshot of your scanning credentials, found in the configuration console under Scanning Options\Scanning Credentials.
- Screenshots of all domain scanning methods you have enabled under Scanning Servers\Your Server: Active Scanning, IP Range Scanning and/or Scheduled Scanning.
- Screenshot of the Lansweeper webpage (if one was generated) for a computer you were unable to scan. Show us the "Errors" tab.

For easy reference, also include a link to this forum thread in your email.