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Forum Posts

Why our Assets list have double record, how to clean it.

we are see out of 1000 assets information on login web console, we don't have more one thousand assets.so we try list some IP reange PC. we have some assets is duble, how to clean it?sample for our list:Name Type Domain OS Model Manufacturer IP Addre...

gene_tsai by Engaged Sweeper
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Patchs - QuickFix Report

I am looking for a way to get the quickfix report but for a couple of specific machines and then export that to excel

dtsteinb by Engaged Sweeper II
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Helpdesk report - ticket overview

Below script gives an overview of all the tickets by Date / Priority / user / agent / Assigned team / Category / Subject.There is still a problem that a ticket is shown twice when it was assigned from 1st to 2nd line team, is there a way to only show...

Kgribbe by Engaged Sweeper
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Dispatching rules

The way i have created my help desk is with drop down menus. When the user select content form the first drop down menu (Ticket types) they get a second drop down menu with custom field i have added.I am trying to create a rule where when an email co...

Zacs by Engaged Sweeper III
  • 2239 Views
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News (Helpdesk)

Dear LansweeperI would like these changes to News (Helpdesk).1. Options to set a start and stop date to show/hide news.2. Separate each news "item" in a better way like an outline border or similar.3. Option to move News items to an "archive" not onl...

CHRLAU by Engaged Sweeper III
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Script Deployment outputs

I am sure this has been answered before but I just can not find the answer (may also just be some lack of knowledge in my part).I am trying to do a multi phase operation in a script and I want to pass that information back to the deployment agent as ...

frosezz by Engaged Sweeper
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Report Request - MBR vs GPT Disk Partition Format

Hello,I would like to get a report that lists all the partitions of anything that has a server operating system and what type of partition it is formatted with in windows, either MBR or GPT.Is this possible? I can't find a table that is actually abl...

The_Boss by Engaged Sweeper II
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PC upgrade compatibility report

Hi,I'm trying to build a report that shows me assets that have ONLY approved software installed. I'm starting an OS upgrade project and would like to target these PC's first. Any help appreciated, I've got a list but it shows 2 lines for an asset t...