This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Just bought a 500 asset license and thought I excluded everything but servers from assets. I want an inventory report of all my servers, physical VMWare hosts and physical Windows servers. Ideally the report should have warranty info, make and mode...
Windows 7 64-bit machineWhen I need to examine a client's C: drive in Lansweeper, the attached message displays asking that a Lansweeper Shellexec plug in be installed. I follow all of the steps, but the message displays again when I try to view the...
Hello,I have added a user which is Helpdesk Agent only. I can't find the "search ticked" when i'm logged in whit this user.If i change the agend role combined whit assests it will display the search option. Can this be changed anywhere?RegardsRobin
we are see out of 1000 assets information on login web console, we don't have more one thousand assets.so we try list some IP reange PC. we have some assets is duble, how to clean it?sample for our list:Name Type Domain OS Model Manufacturer IP Addre...
I am looking for a way to get the quickfix report but for a couple of specific machines and then export that to excel
Below script gives an overview of all the tickets by Date / Priority / user / agent / Assigned team / Category / Subject.There is still a problem that a ticket is shown twice when it was assigned from 1st to 2nd line team, is there a way to only show...
The way i have created my help desk is with drop down menus. When the user select content form the first drop down menu (Ticket types) they get a second drop down menu with custom field i have added.I am trying to create a rule where when an email co...
Dear LansweeperI would like these changes to News (Helpdesk).1. Options to set a start and stop date to show/hide news.2. Separate each news "item" in a better way like an outline border or similar.3. Option to move News items to an "archive" not onl...
