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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

custom widget on asset detail page

Folks,how to add a custom widget (that would display data from a different database) onto the vanilla asset page?I have a DB, that contains contractual information and would like to display this along the asset, basically under the area, where the 'c...

Thor by Engaged Sweeper II
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Report from Asset

hello together,is it possible to customize this report of one asset? If not there is maybe another solution on lansweeper. I want to use this report for a documentation of some systems but I need to add some more information e.g. installed updates or...

mart1n by Engaged Sweeper
  • 1404 Views
  • 0 replies
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Missing Software Package

Can you upgrade you software search in Lansweeper 6051 to include Mentor Graphic's upgrade Valor NPI 9.51 ?The upgrade does not create the entry in Windows "Programs and Features" so at this time I create a file scan "c:\MentorGraphics\Valor\vNPI_p...

Bulk Remove Asset Groups

Is there a way to remove all the Asset groups in bulk? I have about 180 or so, and I need to re-import an updated list. However, import doesn't seem to overwrite, it just adds? I can obviously click the delete button for them all, just something fast...

Brendan440 by Engaged Sweeper II
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  • 1 kudos

Agent Tracker

All,When I try and edit the date range or the agent 1 or agent 2 on the agent tracker widget it does nothing most of the time.I only have 2 agents in the system, taking approx 20 calls each per day, so not I'm not dealing with huge amounts of data, b...

Users able to edit tickets

The helpdesk would be complete for us if users could edit ticketsIt would be great when we have a new member of staff joining, HR trigger a helpdesk ticket and CC the new member of staff's line manager in for them to fill in the rest of the blank new...

Related to Me - Removing

Hi,If I add a public reply onto a colleagues ticket, that ticket gets added to a view which is filtered on related to me. I now can't find a way of 'unrelating' it to me. I'm not a CC user or a subscriber, i've unassigned the call, and assigned it ...

0kb files in Lspush

I have ran Lspush.exe on multiple systems for Remote users(Not in Network), and I am getting 0kb files as output for most of the systems. What could be the reason for this? Also please suggest a way to tackle this issue.