This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
'Is it plugged in?' or 'Try again when sober' are just a few examples of ticket types you don't want your users to see. Let your imagination run wild!Tip: Ticket types can be added under Configuration/Ticket Content in the Lansweeper Web Console. [PO...
Hello, I have a little problem with VCSA scanning, I recently update my VCSA to version 6.5 and the scan fail with error "Could not scan VMware with credentials Global xxx" I manage to add an account in read only group on the vcsa and declare it on t...
I wrote the following script and replaced the default one (unlock.vbs)If WScript.Arguments.Count = 1 Then struser= WScript.Arguments(0) Set objUser = GetObject("LDAP://" & struser)end ifif objUser.IsAccountLocked = TRUE then objUser.IsAccountLock...
It's complicated? Never, ever getting back together with that old laptop? Recently divorced? Make it 'Lansweeper official'. Let your imagination run wild!Tip: Relation types can be added under Configuration/Relational Mapping in the Lansweeper Web Co...
I can´t figure out how an end user (Not helpdeks agent) can Add an external CC user via Helpdesk Website (My tickets) which is not already in our Active Directory or in Lansweeper?- Same problem if a user creates a new Ticket.- If Helpdesk agent crea...
We have several Mac's is there a way to remote reboot them? I know they need SSH to be inventoryed and I have this set up and I can see all assets but not sure how to reboot them remotely using LansweeperThanks
Hi,I created an IP Address range from the configuration tab, however I made a mistake and would like to delete it.However, When i select the delete icon, the screen just greys out and becomes unresponsive.Does anyone else have this issue? It doesn't ...
Hi folks,I am new to the community and i am learning to use LanSweeper, it is a pretty powerful tool. I have a simple request, and would like to have an understanding on the ability to generate a report displaying if a particular Windows Patch is ins...
