This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
The helpdesk would be complete for us if users could edit ticketsIt would be great when we have a new member of staff joining, HR trigger a helpdesk ticket and CC the new member of staff's line manager in for them to fill in the rest of the blank new...
Hi,If I add a public reply onto a colleagues ticket, that ticket gets added to a view which is filtered on related to me. I now can't find a way of 'unrelating' it to me. I'm not a CC user or a subscriber, i've unassigned the call, and assigned it ...
I have ran Lspush.exe on multiple systems for Remote users(Not in Network), and I am getting 0kb files as output for most of the systems. What could be the reason for this? Also please suggest a way to tackle this issue.
I created a custom Field called Asset Tag. This is a 4 digit number in the format of 0000 IE. 0001, 0002 so on so forth. I am trying to create a dynamic asset group to show how many assets I still need to tag "input an asset tag number in the field"....
We had scheduled scan setup and it used to work and records were updated but all of a sudden it stopped. When I starts a scan of an IP range manually it starts and I can see those in the queue but it clears with out scanning anything automatically. T...
Can I have a report that is "public"? In other words create a report that users can see without logging in?
hello mates! I build a report that shows the Active directory users with their mail, name, department, phone...etcand I want to know if its possible to share with whole company, through a link (not to send a report)just like to have a link, where the...
I have a report that includes Purchase Date, and Warranty expiration date for a hardware refresh we are currently doing. I am looking to add username and applications installed (from the software tab) on this report per user.Any suggestions?Thank you...
