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SSL chain issues with Chrome

We recently moved from using IE to Chrome and as you know, the new version of Chrome 58 require a SAN in the https certificate. I regenerated the certificate with the appropriate SAN and the issue I am now running into is with IIS express, I do not ...

reverent by Engaged Sweeper
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Resolved! Check lansweeper server software version without lansweeper...

Hello,I am looking for a way to get the current lansweeper software version number from the lansweeper server without going through the lansweeper software itself. I have checked HKLM:\Software\Wow6432Node\Lansweeper, there is a subkey named "updatev...

Bradford by Engaged Sweeper II
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Disable Credential Manager

Tired of clearing out stale passwords and credential information that users save when they check the "Save My Password" checkbox?This handy registry entry will prevent this.

Some users unable to submit tickets

We have been using the Lansweeper helpdesk for about 4 months now and generally we really like it. Most of my users are able to submit tickets from the web form without any trouble, however there are a few that for some reason when they click on send...

wxfisch by Engaged Sweeper II
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Kanban Print-out of tickets

As long as you do not provide an electronic Kanban board as described in https://www.lansweeper.com/forum/yaf_postst14643_Kanban-Board-for-Helpdesk-Tickets.aspx#post50127 we propose to add a simple print-out function of tickets. These print-outs shal...

Not working - Computer: No daylight saving time enabled

I am wondering if someone can help me understand what sets the "EnableDaylightSavingsTime:" element within Lansweeper. On the built-in report "Computer: No daylight saving time enabled", I have 77 machines showing they do not have daylight savings t...

JesseS by Engaged Sweeper
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Agent Update (Sent to User)

Is there a way to segregate the replies and the history in the email template instead of it looking like just 1 giant chain email?Is there a way to have the reply from the web UI show up at the top of the email and then segregate the older replies wi...

jkrelic by Champion Sweeper
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