This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
There are times i would like to be able to create a report from an existing report or filtered/drilled down report. Is this a feature that will be available in later LS updates?
I noticed that the OS column does not change if a system is upgraded from Windows 7 to Windows 10Is there a place to manually change this? It doesn't appear to be an editable field,Thank you
The are multiple reasons why it can be useful to email or export the same report in multiple ways. For my purpose, there are not many reports that I would want to send, and those rare few might need to be sent to multiple recipients, on different sc...
Every day that I go to the Helpdesk in Lansweeper I get this popup.It states: Getting started' and asks for my email adres.I know this can be useful, but I would like to be able to disable the popup.Is there any way that this can already be done? Per...
We have just started using the Help Desk portion of Lansweeper. The only issue I can see that we would like to be able to do is allow an agent to put in more than one client on a single ticket. Sometimes we may install software for 5 people. We open ...
Hello,Newbie here. I have tried to utilize the Lansweeper Remote Control (VNC), and seem to always get "Access is Denied".- I've logged into Lansweeper with an account that has Domain and Local Admin privileges for the PCs.- Confirmed that from the ...
I have a custom report called "Windows Version" that finds and lists all system's version information. The SQL query is below.Select Top 1000 tblAssets.AssetID, tblAssets.AssetName, tblAssets.Domain, tblAssets.IPAddress, tsysOS.OSname, tblOpera...
I am trying to get the install date for Office 2016 on 32 and 64 bit PC's and it is not displaying. I checked the Uninstall window on Windows 7 and it clearly shows the correct date. Why isn't Lansweeper collecting this data?
