This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hihas anyone used or familiar with Hyena from System tools.mainly I'd like to find something to add and manage remote printers as installing things locally is a pain sometimes.I think this may do it but I can't find any good independent reviews on it...
It would be nice if the Help Desk had logic built in to recognize when an Agent is out of the office, on vacation for example, and change the auto-assign behavior if that Agent was the default Agent for specific tickets.
Hi All, I have a plan to move lansweeper database to shared-database server. Current the lansweeper database is stored along with the lansweeper application server. Is there any knowledgebase for moving local database to shared-database server?I just...
Ok so lets try and make your memory information gathering better. Using the cmdline or remote CMDLINE an ADMIN can get more information on what memory chips are installed to match the make and model if purchasing etc.I have been looking for ways to ...
In Lansweeper's default reports, I can't filter on "Active" machines without getting the "non-active" machines. This is because the word "active" appears in the word "non-inactive" as the two options in the Statename field. How do I exclude these "no...
Hi,I've been trying to create a helpdesk report to display ticket information which includes multiple custom fields. Unfortunately it seems like this is either not possible or extremely difficult as all of the data is contained within one table; htb...
Is it possible to keep the history of WHO was the owner of an asset in one place. More specific a laptop and keep the history of date the laptop was owned and date of the return. We do not want to keep the old hostnames when the laptop is renamed, bu...
Is it possible (I've seen a report for exclusion) to create a report that audits all Microsoft patches on PC'sThe official syntax for the patches is for example MS10-030. Microsoft issue a file with these and I want to see which PC's have (and don't ...
