This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hello,just created an agent only user, let's say name is Phil (AD. Goal is Phil takes care of certain type of tickets, like ERP, but nothing else. So I created team "ERP" and added Phil to this team. Created ticket type ERP and set default agent to P...
Can anybody help me out, i need a little help building this report. Basically i want it to check to see if Nitro PDF is installed and then say 'NitroPDF installed' else leave it blank.Here's my code, but i'm having trouble with the case statement:Sel...
Each week I get new versions of the CI in Lansweeper. We integrated with Cherwell using views into Lansweeper. Cherwell consumes what's seen in the view and updates Cherwell. We have a link on the CI in Cherwell to go to the CI in Lansweeper. The pre...
Hello, Anyone know how to pull specific time management reports. Looking to see how long users are spending on each ticket.Thank you.
having the search bar at the top search more tables for IP Addresses
Hi, Lansweeper is a nice tool, it can scan both Windows and Linux devices, however, when I'm trying to use it in Linux environment (200+ linux servers) it is not very convenient Lansweeper thinks that only Windows servers are actually servers Most of...
Hello Community/SupportCan someone help me to identify the right table to display the value from "SDLC Tier" such as Production , Staging , release etc .. RegardsVJ
What does Lansweeper actually do/retrieve by checking/using Telnet?Is it simply a port check to see whether or not to add an asset record into the database?
