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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Using central lansweeper server for multiple customers

We need a good network inventory software and I'm interested at Lansweeper. I was thinking that we could install one central Lansweeper server that would collect data from multiple different customer environments. Question is can we somehow separate ...

KRH by Engaged Sweeper
  • 1897 Views
  • 0 replies
  • 0 kudos

Helpdesk wishlist

1. Create tasks list option to a ticket. fx. New Employee could create different tasks -> 1. Create AD user, 2. Order HW, 3. Install OS etc.. And also create different tasks both automatically and manually.2. I would very much like an option to creat...

CHRLAU by Engaged Sweeper III
  • 1774 Views
  • 0 replies
  • 1 kudos

Exchanging Printer doesn't change model

Hi,I have a problems with the inventory of printers.All our printers are in the same IP range (10.14.4.xxx).Now, when I'm exchanging a printer, it will have the same IP as its predecessor.But when I'm scanning the IP (new printer) the SNMP-Scan doesn...

mott by Engaged Sweeper II
  • 1443 Views
  • 0 replies
  • 0 kudos

User Relationship Inheritance

I am wondering if it is possible to have an assets user relationships be inherited by connected devices. Thanks for any and all help.

Pgregory by Engaged Sweeper
  • 1345 Views
  • 0 replies
  • 1 kudos

Helpdesk - Reuse fields on ticket types

I'd like a way to reuse a field on a ticket type, for examplePhone Type: (dropdown - Desk, Field, None)Requested Area Code: (textbox - displayed when Desk and Field is selected, but not when None is selected)

DirectAccess Clients

dear Lansweeper-team,our notebooks are connected to our company network via DirectAccess. After configuring it correctly scanning works fine, but one issue: lansweeper does not directaccess connection's ipv6 address.is it possible to add powershell c...

tknaller by Engaged Sweeper II
  • 2817 Views
  • 0 replies
  • 1 kudos

Knowledgebase tags

Hello,we are using lansweeper v. 6022 and it would be very helpful for us to be able to assign (custom) tags / smart tags to knowledgebase articles in our local lansweeper knowledgebase.Thank you

mvsit by Engaged Sweeper
  • 1712 Views
  • 0 replies
  • 2 kudos