This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
So when my users submit tickets often they do not have any text in the description, even though the user claims that they did add details. I watched a user this week enter the ticket, type in details into the large text box at the bottom of the new t...
I followed this article. https://www.lansweeper.com/kb/106/running-the-remote-control-action.html but i cant connect to the host. When i hit the button, say this "Do you want to run : '\\server\lansweeper$\lsremoteAP.exe host.domain.com'?" i hit "yes...
This error ocurs trying to update the status of a ticket in the Helpdesk that was created via email."an overflow occured when coverting date time" At that point all you can do is click OK, BUT the record does update.
I did a search on the KB and forums in the hopes of finding the answer to no avail so am requesting some assistance.I want to run a report in Lansweeper for computers in a specific OU for harddisk space showing me at the top the ones in the red (low ...
Hi there, I was wondering if anyone had a copy of their Roll Out plan that they put together before rolling out Lan Sweeper to their businesses also including the Helpdesk?Thanks,David
Hello:Wanted to know if anyone had a report that generated folder size for the temporary folders? I have a nice bat file that cleans out the temporary folders and I would like to generate a report that displays the temp or junk file size the way the ...
Hi,I have just updated Lansweeper to v. 6063 and updated Lansweeper ShellExec Firefox plugin.But when I connect to remote host using Remote Control, LSREMOTE.EXE is killed after cca 30 seconds.No "Removing remote service" dialog is shown. I can even ...
Would be great to see a column on the Helpdesk page which shows a date/time of any calendar entries related to the ticket
