This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

Archive

This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

request task sequence

Hi ,does helpdesk module has task sequences functions?something like, after a user has logged a request for a new hardware in a single ticket.the ticket is imaged by it team follow by wintel team task to create ad account , follow by deployment of la...

beidouxin by • Engaged Sweeper
  • 1836 Views
  • 0 replies
  • 2 kudos

Adding a Scan for A registry entry to a report

I have a Registry scan for determining what version of Internet Explorer is installed on a computer and it works great. How can I incorporate that registry scan into a standard report?TIA

abustraan by • Engaged Sweeper III
  • 1047 Views
  • 0 replies
  • 0 kudos

Using central lansweeper server for multiple customers

We need a good network inventory software and I'm interested at Lansweeper. I was thinking that we could install one central Lansweeper server that would collect data from multiple different customer environments. Question is can we somehow separate ...

KRH by • Engaged Sweeper
  • 1958 Views
  • 0 replies
  • 0 kudos

Helpdesk wishlist

1. Create tasks list option to a ticket. fx. New Employee could create different tasks -> 1. Create AD user, 2. Order HW, 3. Install OS etc.. And also create different tasks both automatically and manually.2. I would very much like an option to creat...

CHRLAU by • Engaged Sweeper III
  • 1842 Views
  • 0 replies
  • 1 kudos

Exchanging Printer doesn't change model

Hi,I have a problems with the inventory of printers.All our printers are in the same IP range (10.14.4.xxx).Now, when I'm exchanging a printer, it will have the same IP as its predecessor.But when I'm scanning the IP (new printer) the SNMP-Scan doesn...

mott by • Engaged Sweeper II
  • 1483 Views
  • 0 replies
  • 0 kudos

User Relationship Inheritance

I am wondering if it is possible to have an assets user relationships be inherited by connected devices. Thanks for any and all help.

Pgregory by • Engaged Sweeper
  • 1413 Views
  • 0 replies
  • 1 kudos

Helpdesk - Reuse fields on ticket types

I'd like a way to reuse a field on a ticket type, for examplePhone Type: (dropdown - Desk, Field, None)Requested Area Code: (textbox - displayed when Desk and Field is selected, but not when None is selected)