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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Automatic Diagrams that show relations

Hi, It would be very usefull to include the ability to display a diagram with automatic relationships between several assets.Thanks!!

NoraD by • Engaged Sweeper II
  • 1927 Views
  • 0 replies
  • 1 kudos

SP1 para Windows 7

Buen dia a todos, soy nuevo en esta herramienta, y quisiera saber si es posible ejecutar la instalacion del service pack 1 de windows 7 por medio del deployment?Gracias de ante mano.SaludosMR

Martind by • Engaged Sweeper II
  • 1346 Views
  • 0 replies
  • 0 kudos

User Responses Aren't Being Emailed

When a user emails the helpdesk and auto-creates a ticket, I get an email. If I then respond to that email, the user gets an email. But if the user responds back, I do not get the email. I have checked all my settings, and it appears I should be gett...

enush by • Engaged Sweeper II
  • 2074 Views
  • 0 replies
  • 0 kudos

helpdesk login

Currently users can login using user ID and also email addresses. Lansweeper should recognize that this is the same user and only allow single login using existing user name.

deziner22 by • Engaged Sweeper II
  • 1597 Views
  • 0 replies
  • 0 kudos

Raid Info

Hi,I'm wonderding if you have added the collection of raid information yet? If so what table is it in? If not due you have a date when you will be adding this?

BJaremco by • Engaged Sweeper
  • 2162 Views
  • 0 replies
  • 0 kudos

SSH Scan failure - VoIP Phones

I have recently installed a number of Grandstream VoIP phones. I am unable to get Lansweeper to recognize these devices through SSH. I verified that I am using the right credentials by logging into the phone directly. I also reset the pones to factor...

Neo by • Engaged Sweeper
  • 1900 Views
  • 0 replies
  • 0 kudos

Ticket Submission (emails)

I've checked the email settings and I receive emails just fine, but for some reason I'm getting the following message-----------------The following error occured when trying to mail the previous note.Error: Response was null. Error msg: One or more r...

jdaniel by • Engaged Sweeper III
  • 2560 Views
  • 0 replies
  • 0 kudos

Maintenance Kit % on report

I able to pull the copy count on each printer, but is there a way I can pull maintenance kit % on a report? These are HPLJ's.