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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Custom field names and new reports gone

I have had this happen before but wrote it off as my mind playing tricks on me; however now I'm certian that it's not all in my head.I changed "custom1" "custom2" etc to different names (such as employee number, assignment date, etc) and set the data...

Jeff_Henze by Engaged Sweeper III
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Simplified Locations & Granular permissions

We would really like a more simplified Location tab where you have the option to add location information via drop downs for previously entered location information. An ability to turn off the building map feature would be nice as well.One thing I m...

njett by Engaged Sweeper III
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Getting the right IP address on reports

Hi,I have a number of servers with multiple IP addresses for redundancy. When I run a report using tblAssets.IPAddress it sometimes gives me the wrong IP, (not the IP the server answers with on a ping). Is there a way to fix this?

BJaremco by Engaged Sweeper
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Resolved! Helpdesk - Reports

Looking for standard reports for helpdesk. Example all opened tickets for the month, all closed tickets for the month, # of tickets assigned to techs and so forth.I feel like I am missing where to look for them.... LOL

craehsler by Engaged Sweeper II
  • 10511 Views
  • 2 replies
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Prompt user to enter dates

How can I prompt the user to enter two dates which be used to select a range of records?

ArthurR by Engaged Sweeper
  • 1569 Views
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Prompt user for dates

How do we go about prompting the user for two dates and selecting records between these two dates?

ArthurR by Engaged Sweeper
  • 1168 Views
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Knowledgebase Access Control

There are parts of our knowledgebase we only want IT folks to be able to see but also parts we want end users to access.

brigmill by Engaged Sweeper III
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Cisco Phone & Network Printer

Hello,is there a possibility to scan the connected network printer to a PC?And my other question:We have Cisco IP Phone's.Is there a possibility to scan the connected PC behind the Phone?LS scan only the Connection to the Switch.thanks

Kilian by Engaged Sweeper
  • 1403 Views
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