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Ticket Assignment

HiIs it possible to assign a ticket to a group of agents?We have HR tickets that need to have multiple agents work on them and it would be handy if the tickets showed in all agent ticket lists.

SimonH by • Engaged Sweeper II
  • 2283 Views
  • 0 replies
  • 1 kudos

IP Based Deployment

Hello,I am trying to deploy packages from our main lansweeper server. We have 9 different environments and DNS is not replicating throughout the environments. We have audit servers in each environment. The problem is when I try to deploy a package...

Dtyner by • Engaged Sweeper II
  • 1337 Views
  • 0 replies
  • 0 kudos

Electronic Forms

Please a electronic forms that can be added to a workflow such as staff onboarding / offboarding checklists.

mpatmon by • Engaged Sweeper
  • 2144 Views
  • 0 replies
  • 2 kudos

Project Documentation

Does Lansweeper have project management/documentation in its future?

mpatmon by • Engaged Sweeper
  • 2146 Views
  • 0 replies
  • 0 kudos

Asset number generator (Asset Custom Fields)

Hey guys,We are currently using ASAP passport as our inventory system but i want to make the switch to using lansweeper because it integrates much better with how we run. The big issue i'm facing is that in passport you can generate a unique Asset nu...

degett by • Engaged Sweeper II
  • 4260 Views
  • 0 replies
  • 1 kudos

bitlocker - conversion status / volumestatus

Is there a way to scan and capture the 'Conversion Status' or 'volumestatus' of a harddrive. I know that in the win32_encryptablevolume, the protection status is captured. But, we have found that with new surface devices, the drive comes encrypted,...

Microsoft Activation

Hi,I would create a report to help me to identify which computer have microsoft's products not activated.Do you have a solution to know if products are activated (scan of a registry key?)Thanks.Jérôme.

JRIDEL by • Engaged Sweeper
  • 1637 Views
  • 0 replies
  • 0 kudos

Count of installed/uninstalled applications the last 24h

I have problems making the default report "Software: Changes in the last 24 hours" grouped, so instead of showing a list of computers, it should should show a count of how many applications of a certain version has been installed every day.I would li...

Daniel_Red by • Engaged Sweeper II
  • 2033 Views
  • 0 replies
  • 1 kudos
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