We have been making our ow customized filters in Helpdesk but they attend to disapear from our lists. What are we doing wrong? Regards from IcelandVala.
Hi,as by now it is not possible to user custom-fields as parameter in custom actions (like http://my-php-webserver/get_asset_custom.php?field1={custom01}&field2={custom05}), I would like to do a database query through a PHP-script.How do I connect to...
I would love a simple widget where I could enter in an event title (Such as O365 Migration) and due date (Such as Oct. 26th) and then have it display the countdown for each item I added to the widget on my home page.
I have setup in the IP Address Range Locations the IP range of our switches at different locations yet its only resolving one of the locations correctly for devices within that range. For each location we have the same IP style, minus one number for ...
clearly I have something in my scans or similar misconfigured if that is the case I assume. The server scanning is on a static IP and it has no problem doing nslookup to the dnsservers internally here yet my reports that have DNSNAME do not have the ...
Hello,We use dynamic groups to detect old software versions in our network.As you see I have set the group to show all Win7 & Win10 assest, that do have the reader, but not the specific version.This worked without any issues until now but when I star...
We have a few programs installed that are giving us some odd reporting. When I go to the Software tab on the asset page for the PC, it shows the program is installed. If I then click on it to go to the report page for that program, it says "This repo...
These fields are pulled in via Active Directory and populate the user page. But they don't appear to be a option as an available field in the Help Desk agent view?