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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
I have setup in the IP Address Range Locations the IP range of our switches at different locations yet its only resolving one of the locations correctly for devices within that range. For each location we have the same IP style, minus one number for ...
clearly I have something in my scans or similar misconfigured if that is the case I assume. The server scanning is on a static IP and it has no problem doing nslookup to the dnsservers internally here yet my reports that have DNSNAME do not have the ...
Hello,We use dynamic groups to detect old software versions in our network.As you see I have set the group to show all Win7 & Win10 assest, that do have the reader, but not the specific version.This worked without any issues until now but when I star...
We have a few programs installed that are giving us some odd reporting. When I go to the Software tab on the asset page for the PC, it shows the program is installed. If I then click on it to go to the report page for that program, it says "This repo...
These fields are pulled in via Active Directory and populate the user page. But they don't appear to be a option as an available field in the Help Desk agent view?
Is there a way we can assign a user to a ticket but prevent public emails from going out to that user for that ticket? E.g. if we resolved a verbal request before getting back to our desk, but wanted to track the request in the system for audit and S...
So I have 2 remote virtual VMware servers that I am able to ping and RDS into but Lansweeper keeps telling me that it cannot see them. When I click on each of them I do see that they are green and have the appropriate IP address but I do see this err...
Good day, I'm looking to create a ticket report containing the following:Current number of tickets Opencurrent status of open ticketsNumber of tickets closed to dateNumber of Type of tickets closedThanks,Andy
