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Time Management

Hello, Anyone know how to pull specific time management reports. Looking to see how long users are spending on each ticket.Thank you.

Kdahmen by • Engaged Sweeper
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Lansweeper as CMDB in linux network

Hi, Lansweeper is a nice tool, it can scan both Windows and Linux devices, however, when I'm trying to use it in Linux environment (200+ linux servers) it is not very convenient Lansweeper thinks that only Windows servers are actually servers Most of...

Report to display "SDLC Tier"

Hello Community/SupportCan someone help me to identify the right table to display the value from "SDLC Tier" such as Production , Staging , release etc .. RegardsVJ

vijay007 by • Engaged Sweeper
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Lansweeper and Telnet

What does Lansweeper actually do/retrieve by checking/using Telnet?Is it simply a port check to see whether or not to add an asset record into the database?

JeffreyN by • Engaged Sweeper II
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remote admin software

Hihas anyone used or familiar with Hyena from System tools.mainly I'd like to find something to add and manage remote printers as installing things locally is a pain sometimes.I think this may do it but I can't find any good independent reviews on it...

danielm by • Champion Sweeper II
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Question about the calendar

It would be nice if the Help Desk had logic built in to recognize when an Agent is out of the office, on vacation for example, and change the auto-assign behavior if that Agent was the default Agent for specific tickets.

Lansweeper database migration

Hi All, I have a plan to move lansweeper database to shared-database server. Current the lansweeper database is stored along with the lansweeper application server. Is there any knowledgebase for moving local database to shared-database server?I just...

hery_hery by • Engaged Sweeper
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