Hello,just created an agent only user, let's say name is Phil (AD. Goal is Phil takes care of certain type of tickets, like ERP, but nothing else. So I created team "ERP" and added Phil to this team. Created ticket type ERP and set default agent to P...
Would like to do reporting for what type of Disk Drive is in each workstation but have not been able to get it to work. I added an asset Group and have it set to detect the model of the drives but it always comes up as nothing found. Tried to create ...
i have just started using LanSweeper and i am trying to establish a method to manage my autodesk Inventor Licences - the issue I have is that Inventor also installs other programs like Mechanical Desktop, which are covered in the Licence for Inventor...
Can anybody help me out, i need a little help building this report. Basically i want it to check to see if Nitro PDF is installed and then say 'NitroPDF installed' else leave it blank.Here's my code, but i'm having trouble with the case statement:Sel...
Hello, I've been using lansweeper for about 5 months now and never have had a problem building a deployment package until now. I have over 50 PCs that are missing a few of our company's custom font. Ive been at this for tht last 5 days trying several...
Each week I get new versions of the CI in Lansweeper. We integrated with Cherwell using views into Lansweeper. Cherwell consumes what's seen in the view and updates Cherwell. We have a link on the CI in Cherwell to go to the CI in Lansweeper. The pre...
Hello,When I try to use the "Take screenshot" command to a particular machine I get this error:System Error. Code:3 - The system cannot find the path specified.What can that be ?Thank youRegards