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Helpdesk Ticket - Monthly report including "Source" and "TicketType"

Hello all!Looking for a little assistance with writing a report, hope you can help. I want to create a monthly and annual report for end users who created a ticket this month, including Source (I assume the table for this is: htblsourcelang.sourceid)...

RobDz by Engaged Sweeper III
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Resolved! Failed Deployments and redeploys

Hi, Can we please look into adding a new feature where there's an option to redeploy to failed clients? Thanks

Ticket API SearchTickets

Does anyone know the correct format for MinDate and MaxDate  using the ticket API to search for tickets? The help page doesn't show it.  Hoping the format is just not for a date but includes time

lanuser88 by Engaged Sweeper II
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Asset Actions - GoToAssist

We currently use VNC for remote help on our network but we are moving to GoToAssist because it will work on our network and off of our network. Does anyone know how to get an Asset Action like VNC to work with GoToAssist? This is what Asset Action fo...

bsmith74 by Engaged Sweeper
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Linux asset - software installed

Hi,Like windows assets, I would like to see installed applications on Linux assets.on Windows assets: on Linux assets:Can anyone help me to solve that...?Thanks for your help,K. 

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krgluski by Engaged Sweeper
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Resolved! Custom Report for .net Versions

Hello friends,i need a Custom Report to see which .net Framwork Version ist installed on which PC (with Name) in the Forum i found a Custom Report for seeing all the .net Versions installed but i need to see which PC has which Version installed.can s...

Kay by Engaged Sweeper
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  • 2 replies
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Diagrams Beta Program

Automatically Generate Network Topologies and Virtual Environments Visualize your IT assets on diagrams to see the trees through the forest. Discover at a glance, in Lansweeper Cloud, the relationships between your assets with dynamically generat...

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elena-g by Lansweeper Employee
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