This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
When a user emails the helpdesk and auto-creates a ticket, I get an email. If I then respond to that email, the user gets an email. But if the user responds back, I do not get the email. I have checked all my settings, and it appears I should be gett...
Currently users can login using user ID and also email addresses. Lansweeper should recognize that this is the same user and only allow single login using existing user name.
Hi,I'm wonderding if you have added the collection of raid information yet? If so what table is it in? If not due you have a date when you will be adding this?
I have recently installed a number of Grandstream VoIP phones. I am unable to get Lansweeper to recognize these devices through SSH. I verified that I am using the right credentials by logging into the phone directly. I also reset the pones to factor...
I've checked the email settings and I receive emails just fine, but for some reason I'm getting the following message-----------------The following error occured when trying to mail the previous note.Error: Response was null. Error msg: One or more r...
I able to pull the copy count on each printer, but is there a way I can pull maintenance kit % on a report? These are HPLJ's.
We have several tablets that can move between sites for when we're expecting heavy retail footfall, so that they can be used to help take sales on the shop floor so that the front of house tills aren't the only way to buy our goods.Is there a way tha...
We are reporting on Microsoft Office Standard and across the estate there are the following versions of 2007 Standard:12.0.6425.100012.0.6612.100012.0.4518.1014If I don't specify the exact version under the "Add Software" then it won't show up in Com...
