I'd like to be able to pull ticket counts from the API using a filter (maybe expose some reports or something). I'm mainly wanting to tie in our dashboard to display the current open tickets and maybe the number closed this week/month.
As it is now, it looks like you can only create new tickets or interact with tickets if you already know the ticket number? I don't see an obvious explanation for listing tickets out in the API documentation.
Being able to just get a full list of the tickets should work, as I can always do some counting on my side before putting it into the influxdb database.