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‎06-16-2016 06:59 PM
I'd like to be able to pull ticket counts from the API using a filter (maybe expose some reports or something). I'm mainly wanting to tie in our dashboard to display the current open tickets and maybe the number closed this week/month.
As it is now, it looks like you can only create new tickets or interact with tickets if you already know the ticket number? I don't see an obvious explanation for listing tickets out in the API documentation.
Being able to just get a full list of the tickets should work, as I can always do some counting on my side before putting it into the influxdb database.
As it is now, it looks like you can only create new tickets or interact with tickets if you already know the ticket number? I don't see an obvious explanation for listing tickets out in the API documentation.
Being able to just get a full list of the tickets should work, as I can always do some counting on my side before putting it into the influxdb database.
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