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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Resolved! Can't delete assets

So I'm having this new error message pop up stating "Sql Server Compact timed out waiting for a lock". Do I really need to do that huge walk through in the link that provided, or is there something else I can do to quickly fix this?

mikerwolf by Engaged Sweeper
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  • 2 replies
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Resolved! Asset Type Custom

Hello, I'm fairly new to lansweeper currently running into some issues. I'm trying to prep lansweeper and customize lansweeper assets so when I sync it to out helpdesk everything will match up. The issue I'm running into is when I tried to change the...

jaycii by Engaged Sweeper
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Resolved! Wrong Supply detection

After we did the upgrade, we're suddenly getting the wrong supply information from our Lexmark printers, using SNMP v3 MD5 DES.I checked the devicetester, and it gets all the right OIDs and right values, but LANSweeper claims that all supplies on all...

Resolved! Dell Printer Serial Number Scan Issue

Currently using v 6019 and we have a lot of Dell printers. Each one that I've gone through and checked so far has had the wrong serial number. This is causing purchase date and warranty information to be wrong because the serial number is for equipme...

bnob by Engaged Sweeper
  • 5210 Views
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Resolved! Problems with scaning hainging up

Hello All.we are very happy with Lansweeper, but after updating to v6019, we are having problems that the scanning queue is "building up". so every week ore so, the server needs a reboot to fix this problem. is this a problem in the new version? will...

Reen87 by Engaged Sweeper II
  • 3906 Views
  • 1 replies
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Resolved! Warranty Info

I would like to know if it's possible to have a database script created to clear the contents of the Warranty Tables? We are having proxy issues using Zscaler and it would be nice to clear the tables just before we make changes to the proxy settings...

mrdaytrade by Engaged Sweeper III
  • 3964 Views
  • 1 replies
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Resolved! Active Status

I have created a custom class of asset and have inserted assets into this manually. I have the option selected to set assets to non-active if not seen in past so many days. Will they be set to inactive when this process is ran or is that only for w...

Resolved! LS6 user access management a slight fail?

Folks,in LS5, I simply integrated the web access in the IIS and mapped the AD groups to the respective functions.In LS6, I can plunder the completed AD for all accounts, but I can't map groups to respective functions.As example: all technical support...

Thor by Engaged Sweeper II
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  • 2 replies
  • 0 kudos