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Resolved! Error: Error creating lansweeper database

The setup gets as far as run post install tasks/building lansweeper database tables and throws errorError: Error creating lansweeper database, ResultStr:bOK. Database Lansweeper does not exist.......

bobghw by Engaged Sweeper
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  • 1 replies
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Resolved! Helpdesk ticket Auto assign not working

Hi,We are testing Lansweeper Beta.When i select 'Round robin' or 'Load balancing' tickets do not auto assign.We only get a e-mail that a ticket is Unasigned.

ict-user by Engaged Sweeper III
  • 4654 Views
  • 1 replies
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Resolved! Service Desk

Since you provide a great solution for LAN scanning and assets tracking, would be perfect to have a service desk module linked to them. Thank you!

Resolved! Helpdesk E-mail Notifications

When I assign an agent to a ticket, I get the email notification.So I'm agent 1, and when I assign agent 2, who has an email address and everything. I get an email saying "Hi Agent 2, you've been assigned ticket ###".I want it so when I assign an age...

AquaGoat by Engaged Sweeper III
  • 6696 Views
  • 2 replies
  • 0 kudos

Resolved! LS Remote Crash

Hello,LS Rremote Cash every time with the follow error on the Client side:Tue Jan 26 13:42:24 2016vncsockconnect.cpp : started socket connection threadvncmenu.cpp : ########### vncMenu::AddTrayIcon - UserName = usernamevncmenu.cpp : ########### vncMe...

Scatt by Engaged Sweeper
  • 4417 Views
  • 1 replies
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Resolved! Dynamic asset group

Hello All,I don't see the option for my Dynamic asset group to filter on User level.Let me specify my issue.We have field people and need an application. I want to rollout the program with the deploy option.If I can make a dynamic asset group based o...

Joris_ by Engaged Sweeper II
  • 5237 Views
  • 1 replies
  • 0 kudos

Resolved! Mulitple Scanning Servers

Currently I have 25 Lan Sweeper scanning servers all connected to the same database on a SQL server; all of which are displayed properly on the Lan Sweeper Website. Upon adding number 26, the 26th server is not displaying.Have I reached the limit of ...

pfrench1 by Engaged Sweeper III
  • 5379 Views
  • 1 replies
  • 0 kudos