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Resolved! Older Devices Not Scanning

Some older devices stopped scanning on May 7 2015th. They still ping but the LastSeen date is not changing.

Resolved! helpdesk email responses to agents

The responses are going to the users but none of the agent response templates are working. Anyone have the same issue?

dblameuser by • Engaged Sweeper II
  • 5498 Views
  • 1 replies
  • 0 kudos

Resolved! SQL Move Blew Away Authentication?

I followed the guide provided to migrate from Compact to Express including the copying of the Website folder. All of my assets are there but I noticed that my default page was changed. That's when I noticed that the website was set to anonymous acc...

Resolved! Deployment fails because report with no assets

A deployment I make to a report comes up as, "Report: Computer: Seen in the last 30 days has no assets. Package: BIOS - Enable Dell WOL". However, the report very clearly has assets in it.

Resolved! UNIX and Linux Feature Requests

#1 UNIX and Linux Feature Requests SSH key passwordless, reports and alertsSimply Google ssh key passwordless authenticationThere are tons of articles to create a passwordless authentication connection.It would be great to have a private / public key...

cmredkey by • Engaged Sweeper
  • 5852 Views
  • 1 replies
  • 0 kudos

Resolved! No Website Access page

When I restrict access to our Web Console, the user gets a Lansweeper page that tells it the domain\user, what kind of Login authentication method is being used, and then has a box called "windows groups" which lists a large number of security groups...

McClure77 by • Engaged Sweeper
  • 6127 Views
  • 1 replies
  • 0 kudos

Resolved! The environment is incorrect

Result: Deployment ended: The environment is incorrect. Stop(Failure). Credential: (XXXX\lansweeper). ShareCredential: (XXXX). Command: "\\itdlansweeper\DefaultPackageShare$\Scripts\Dell WOL.exe"Any ideas what that means?