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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Resolved! Trying to change default password in service folder, access denied

Hello,I have transfered my database to a new server(Windows Server 2012 R2) and now just finishing little detail like the default password in files C:\Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config ,but everytime i change the pa...

Resolved! New switch asset overwrites existing switch asset

I have two Cisco/Linksys SWR2048 switches. I add one to Lansweeper and then run a rescan to get the interface list. After doing that, I add the second switch and do the same. The interface comes back telling me that it cannot find the requested as...

jdteichmer by Engaged Sweeper II
  • 29008 Views
  • 10 replies
  • 1 kudos

Spooler - Reset

This action allows you to shutdown the spooler service, delete all files which should be printed and restart the service. It's usefull if the printer has paper jam and the user calls you with the comment 'My printer speeks only egyptian and uses a lo...

Merbecks by Engaged Sweeper II
  • 8746 Views
  • 0 replies
  • 2 kudos

Resolved! Computers with dual boot

Hello Guys,In my company we have many computers with dual boot (windows / linux) and fixed IP, so the two systems have the same IP.As the Lansweeper behaves with this scenario? Because in a scan he can find a system in IP and another scan may find an...

Resolved! package shows command window

When I run an package deployment a command windows will display. Anyway to stop that?

sullivane by Champion Sweeper III
  • 4679 Views
  • 1 replies
  • 0 kudos

Resolved! Network Usage Question.

Hello, I am a network engineer trying to figure out some odd Lan sweeper behavior. I do not administer the application at our organization personally but have some questions and our Lan Sweeper admins are not 100% sure why this behavior is occurring,...

pravius by Engaged Sweeper
  • 6021 Views
  • 2 replies
  • 0 kudos

Resolved! Computer Uptime increasing

We have a few computers that are showing the uptime to be very high. However, the last seen date is long ago. The computer is no longer online but it still has an increasing uptime. Is this a bug or do I not have something configured correctly? Th...

jdaniel by Engaged Sweeper III
  • 5359 Views
  • 1 replies
  • 0 kudos