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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

VM Instances Show Wrong Chassis Type

All my VMs running in Hyper-V show TsysChassisTypes.ChassisName as Desktop even though they are running a server OS. This throws off a custom report I have. Can the ChassisName field be updated to reflect this (like a "Virtual Machine" chassis type)?...

domain credentials greyed out

Hello,I have the free version of lansweeper installed.I get an error when scanning computers (access denied). I think it's the wrong password in the administrator credentials.When I go in the configuration to change the password, the domain credentia...

bobsensor by Engaged Sweeper
  • 7478 Views
  • 4 replies
  • 0 kudos

Scanning of User logons

Hi,I am having an issue with Lansweeper and not quite sure if the solution is to also use the lsclient.We are atm only using the Active Scanning feature, but it is kinda buggy when looking at userlogon. If I read the documentation correct, does it as...

dffe by Engaged Sweeper
  • 2400 Views
  • 1 replies
  • 0 kudos

Old usernames in search

Hi,We needed to change some users usernames in Active Directory. Now lansweeper finds these users with new and old username when searching particular user. How to remove these old entries from LS?Thanks!-KRH-

KRH by Engaged Sweeper
  • 2192 Views
  • 1 replies
  • 0 kudos

Duplicate Eventlog Alerts

I have configured a few Eventlog Alerts, and the basic function (scanning alerts and mailing them) works fine.Unfortunately, there are duplicate events/emails created, i.e. I got multiple e-mails about the same event, typically a few hours to a day a...

Dual entries in software report

I have a computer that get dual entries for the same program in the Software report. When I connect with the remote uninstall software 1.0.0.23 There is only one copy listed.OpenOffice.org 3.2 3.2.9483 OpenOffice.org OpenOffice.org 3.2 3.2.9483 O...

ifm by Champion Sweeper
  • 3363 Views
  • 6 replies
  • 0 kudos

report build

so im building this large report and I want to add softwere just microsoft windows and microsoft office so i ned that in report show theire license keys , do i ned a criteria or somethinh else? in report it shows all instaled softwere license keys bu...