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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Cisco Serial Numbers

Is there any way to get serial numbers from Cisco devices that are discovered via an IP scan? I have the read SNMP string in there & it is picking up the correct model number.

Problem with unnstall software

Hello,We have the premium version of lansweeper, and i wanted to use the uninstall function, but it tells me that the premium version is needed.version 4.0.0.27Is there a workaround for this ?Thank you

itdpt by • Engaged Sweeper
  • 2549 Views
  • 2 replies
  • 0 kudos

Custom Actions in Opera browser

(I know that Opera isn't "officially" supported, but...)Since v11 Opera is using plug-ins as well but they seem to have other format than Firefox or Chrome. If I place nplansweepershellexec.dll in %localappdata%\Opera\Opera\widgets nothing happens. O...

Divide by zero error encountered.

Error where printers should be listed when clicking specific report:"Report has an invalid syntax:Divide by zero error encountered." Occurs when clicking these reports from the All Available Reports page:"Printer almost out of toner""Printer Toner le...

BSONO by • Engaged Sweeper II
  • 9216 Views
  • 5 replies
  • 0 kudos

Software Recognition - Cognos Specifically

First of all we are in our second week of using this product and we are highly impressed.We have a mix of IBM Cognos products such as Cognos Planning and Cognos Impromptu. When we scan the PCs and look at the Software overview, all products are ident...

bsditm by • Engaged Sweeper
  • 2716 Views
  • 1 replies
  • 0 kudos

Web console permission not working

Greetings!I have followed the instructions: http://www.lansweeper.com/kb/restrict.aspxbut I have a problem cause it does not work.1. In our AD, made a new group called ITsth and put members there2. On server where Lansweeper is installed I have edite...

bostjanc by • Engaged Sweeper III
  • 6297 Views
  • 3 replies
  • 0 kudos

Remote Task Manager/Proccess Explorer

Does anyone have a configuration working either with or without Lansweeper that will running Task Manager/Proccess Explorer on a remote computer.Thanks,Niles

Pollak by • Engaged Sweeper III
  • 6393 Views
  • 1 replies
  • 0 kudos

Telnet

When I try to telnet to a device from the Device screen I get the error window "Error: File not found". On the Lansweeper server, Configuration -> Custom Actions -> Device actions, the Action field says "telnet.exe {ipaddress}". I changed it to "c:\w...