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SLA Exceeded - Auto-Email Tech and Manager

Hello. Is there a way to auto-email the assigned tech and their manager at least once a day, every day until the ticket is closed? I'm not able to figure out how to do this.Thanks.

HarkinsIT by • Champion Sweeper
  • 1978 Views
  • 0 replies
  • 0 kudos

Office 365: User Last Login

Good day!As part of O365 user management, I use a PowerShell script to pull the last time a user logged into their mailbox. As part of the Office365 scanning, is it possible to add this in the future? Here is the PowerShell shell i am using to pull...

JTempleton by • Engaged Sweeper III
  • 4264 Views
  • 0 replies
  • 1 kudos

Switch port scanning from client

In some environments we do not have SNMP or other access to switches for port data to be scanned by Lansweeper direct from the device. Where we do not have SNMP we sometimes have limited SSH capacity to gather data but the other process we use in thi...

ghelpdesk by • Champion Sweeper
  • 2641 Views
  • 0 replies
  • 3 kudos

File and Registry scanning

I'd live to be able to Sort or manually move up and down in the list the FILE items as listed on the "file and Registry scanning" page.Page would be nicer if It we could group similar items closer for visual reasons.

danielm by • Champion Sweeper II
  • 1860 Views
  • 0 replies
  • 0 kudos

comments in queries

In the query editor, it would be nice to be able to start with f.e.-- this query is a count of all clients that have java installed (any java, not servers)-- requested by userA in ticket xxxit would make it easier to know what the query is about and ...

B_L_ by • Engaged Sweeper III
  • 1844 Views
  • 0 replies
  • 0 kudos

Resolved! AWS and Azure Scanning

Hifolks,With the new AWS and Azure agentless asset scanning... How do we configure this? I can;t see anywhere to do it - I am probably just missing it.Any help would be great.Thanks!Ian

Asset Field Change - Purchased Date

I'd like to see the change of the Purchased date field in the Assets to Manufactured. This field is auto populated by the software scans so it can't be the actual date the asset was purchased, so I'm thinking it's more the date of manufacture.Yes, I ...

MikeRigsby by • Engaged Sweeper III
  • 2336 Views
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  • 0 kudos

General UI improvements

Hello,I feel like the interface of Lansweeper looks very dated. It would be nice to have it look a bit sleeker :)…Probably no priority but I've talked to other users and they agree.Thank you!