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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
hi , i m receiving tickets through a specific email address but i want different teams to answer clients from a different addressi tried to change the outgoing server only but that did not work " login failure " and also affected the incoming and age...
As the title suggests, it would be particularly useful to be able to define a default dashboard for all of our Lansweeper users.My understanding at present is that this is not possible when limiting access to the Lansweeper website via the configurat...
The functionality exists in numerous locations already w/ adding a CC user to a ticket or assigning a relationship to an asset ect.Is there a way to have a ticket custom field be an LDAP lookup for users?
Hello. In the Help Desk config > Custom Fields, I am using three separate fields when I create a ticket. The first is "Class" which has 3 options, next is "Category" which has 4 options and the third and final field is based off of what is chosen f...
Hi everyone,I've hit a brick wall with this so hopefully somebody can help! I am trying to drill down on our helpdesk requests. We have various 'types' then the 'root cause category' and based on the RCC it will display other categories, for example...
Is it possible to amend the below report to show only laptops & only laptops without a specific group? Select Top 1000000 tblAssets.AssetID, tblAssets.AssetName, tblAssets.Domain, tblAssets.Username, tblAssets.Userdomain, Coalesce(tsysOS.Image, ...
Hello,I want to use the Lansweeper WOL command in a batch file for my users.Normally i just usewol.exe 12AB34CD56EFin a .bat file.At some machines this doesn't work. But the Lansweeper asset option "Wake on lan" works. So what does LS do differently...
When will the Check for Updates button in Lansweeper 7 show the newest updates? It is still reporting the Latest Version is version 6.0.151.34.
