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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi,I am very unknown for sql, i am using lansweeper with compact sql, i need to design report which covers below fields, please helpAsset NameDescriptionMAC IDIP AddressOperating SystemManufacturerModelBase Board (Motherboard)ProcessorMemory (In GB)T...
I'm trying to identify all my workstations that are running Windows 7/10 64-bit and have Office 2010 installed so I can get them upgraded. I'll also need to identify the x86 systems running Office 2010 so I can get them upgraded as well. Not sure w...
I copied text and images from a Word-document, and simply pasted it in a knowledgebase article. Now I'm wondering if the images are properly stored, and where? (I assume database...)http://XXX_SERVERNAME_XXX:83/Knowledgebase/KnowledgebasePageActions....
hi , i m receiving tickets through a specific email address but i want different teams to answer clients from a different addressi tried to change the outgoing server only but that did not work " login failure " and also affected the incoming and age...
As the title suggests, it would be particularly useful to be able to define a default dashboard for all of our Lansweeper users.My understanding at present is that this is not possible when limiting access to the Lansweeper website via the configurat...
The functionality exists in numerous locations already w/ adding a CC user to a ticket or assigning a relationship to an asset ect.Is there a way to have a ticket custom field be an LDAP lookup for users?
Hello. In the Help Desk config > Custom Fields, I am using three separate fields when I create a ticket. The first is "Class" which has 3 options, next is "Category" which has 4 options and the third and final field is based off of what is chosen f...
Hi everyone,I've hit a brick wall with this so hopefully somebody can help! I am trying to drill down on our helpdesk requests. We have various 'types' then the 'root cause category' and based on the RCC it will display other categories, for example...
