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Scatt
Engaged Sweeper
Hey,

I have 2 Polycom HDX 6000 HD Systems. (SNMP Device) A two diffrent locations. the scan at both locations is successfully. But the second one overwrite the first one. The IP and the DNS Name is diffrent.

Device 1

Lansweeper DeviceTester 5.1.0.1
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 5.1.0.22
Pinging 192.168.0.41
Ping ok.
Scanning TCP ports..
Open ports:
23 (Telnet)
80 (HTTP)
443 (HTTPS)
Closed ports:
21 (FTP)
22 (SSH)
25 (SMTP)
135 (EPMAP)
139 (NetBIOS Session Service)
445 (SMB)
9100 (Jetdirect)
Scanning MAC..
00:E0:DB:0C:FA:9F
Scanning netbios (UDP)..
Could not scan netbios
Scanning SIP..
Error: No reply
Scanning HTTP..
Url: http://192.168.0.41
Response Uri: http://192.168.0.41/
Connection: close
Transfer-Encoding: chunked
Cache-Control: max-age=0
Content-Type: text/html
Date: Tue, 10 Dec 2013 10:07:01 GMT
Server: lighttpd
Title: '+sysName+' - Polycom '+GetCurrentPageName ()+'
Scanning HTTPS..
Url: https://192.168.0.41
Certificate issuer: E=support@polycom.com, CN=SU-VIDEO-01.companynameholding.com, OU=Video Division, O=Polycom Inc., L=Austin, S=Texas, C=US
Response Uri: https://192.168.0.41/
Connection: close
Transfer-Encoding: chunked
Cache-Control: max-age=0
Content-Type: text/html
Date: Tue, 10 Dec 2013 10:07:02 GMT
Server: lighttpd
Title: '+sysName+' - Polycom '+GetCurrentPageName ()+'
Scanning SNMP..
ObjectID: 1.3.6.1.4.1.2684.1.1
Hostname: SU-VIDEO-01.companynameholding.com
Description: "Videoconferencing Device"
Uptime: 0d 0h 28m 24s 580ms
Contact: "IT Administrator"
Location: "Location Name"
MAC 2: 00 E0 DB 0C FA 9F
MAC 3: B2 97 58 78 D8 29
IpForwarding: 2
Interfaces: 3
Done.

Device 2



Lansweeper DeviceTester 5.1.0.1
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 5.1.0.22
Pinging 192.168.100.41
Ping ok.
Scanning TCP ports..
Open ports:
23 (Telnet)
80 (HTTP)
443 (HTTPS)
Closed ports:
21 (FTP)
22 (SSH)
25 (SMTP)
135 (EPMAP)
139 (NetBIOS Session Service)
445 (SMB)
9100 (Jetdirect)
Scanning netbios (UDP)..
Could not scan netbios
Scanning SIP..
Error: No reply
Scanning HTTP..
Url: http://192.168.100.41
Response Uri: http://192.168.100.41/
Connection: close
Transfer-Encoding: chunked
Cache-Control: max-age=0
Content-Type: text/html
Date: Tue, 10 Dec 2013 10:07:47 GMT
Server: lighttpd
Title: '+sysName+' - Polycom '+GetCurrentPageName ()+'
Scanning HTTPS..
Url: https://192.168.100.41
Certificate issuer: E=support@polycom.com, CN=MI-VIDEO-01.companynameholding.com, OU=Video Division, O=Polycom Inc., L=Austin, S=Texas, C=US
Response Uri: https://192.168.100.41/
Connection: close
Transfer-Encoding: chunked
Cache-Control: max-age=0
Content-Type: text/html
Date: Tue, 10 Dec 2013 10:07:48 GMT
Server: lighttpd
Title: '+sysName+' - Polycom '+GetCurrentPageName ()+'
Scanning SNMP..
ObjectID: 1.3.6.1.4.1.2684.1.1
Hostname: MI-VIDEO-01.companynameholding.com
Description: "Videoconferencing Device"
Uptime: 74d 4h 4m 34s 880ms
Contact: "IT Administrator"
Location: "Location Name"
MAC 2: 00 E0 DB 0C FA A1
MAC 3: B2 97 58 78 D8 29
IpForwarding: 2
Interfaces: 3
Done.


regards

Scatt
3 REPLIES 3
Hemoco
Lansweeper Alumni
Running this sql script will fix the problem:

INSERT INTO tsysMacBlacklist (Mac, Comment) VALUES ('B2:97:58:78:D8:29', 'Polycom dummy')
GO

Scatt
Engaged Sweeper
Hey
the discription is dummy0 and has no IP Adress.
It's true is the same MAC Adress one both devices.

Scatt

Hemoco
Lansweeper Alumni
Do you have information about "MAC 3: B2 97 58 78 D8 29", it looks to be the same for both devices.

Please send a screenshot of the device page to support@lansweeper.com

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