Can't get in to Lansweeper Configuration

[jmarmo]

The "Server" field is blank. If I try typing the server name that Lansweeper is loaded on, it errors out. The actual server is fine, I checked it. Any suggestions?

[jmarmo]

Thank You Support. Problem solved!

I was typing in the wrong database name.

[Hemoco]

Troubleshooting being done through email.

[jmarmo]

This is the screen that I get to login. It used to work before I upgraded to the new Lansweeper version.

Then, after I put in the server name and click login, this is the error I get.


The actual console is working fine, so I know the database is there and running. What should I do?

Thank you,
Joe Marmo

[Hemoco]

You can only access the configuration console from one of your scanning servers.
If this is indeed what you are trying to do, please email us at support@lansweeper.com and include a screenshot of the error you are seeing.