cannot run primium tools - access denied error

[desai_amogh]

Hi,

I am unable to run the premium tools. I have installed the Lansweeper on my machine (machine Name: Amogh.vndomain.com). When I try to run a premium tool for example "Remote control" (or anything for that matter)it opens a command prompt screen

which says Access denied and rests in the firefox install directory.


Also note, when I click on the premium tool link in Lansweeper it ponts to this location => javascript:runApp('\\\\AMOGH\\lansweeper$\\lsremote%20CR1','true');

Could you tell me how can I get this working ??

Regards
Amogh

[desai_amogh]

I Couldn't. So I copied the contents of \Action directory to lansweeper$ and now it works.

[Hemoco]

Normally "C:\Program Files\Lansweeper\Actions\" is shared as "lansweeper$"

can you run this command manually (from the command prompt):

\\AMOGH\lansweeper$\lsremote.exe

[desai_amogh]

yeah. That is how it is. and I access lansweeper using domain\admin.

and a strange thing is that the location of the app shows as => javascript:runApp('\\\\AMOGH\\lansweeper$\\lsremote%20CR1','true');

but when I go to check the apps, they are installed at C:\Program Files\Lansweeper\Actions\

now thats wrong.. isnt it ?

[Hemoco]

everyone read/execute should be sufficient

[desai_amogh]

Hi,

What should be the usual share and NTFS permissions ??


Regards
Amogh

[Hemoco]

Can you check the share and ntfs permissions on \\AMOGH\lansweeper$