Computers appearing as NAS

[Stjernebacon]

Hi,

I've just installed Lansweeper for the first time and it looks like all the computers are appearing as NAS devices.
I've tried searching the forum for the same subject but all I could find was the problem prior to upgrade to the latest version.

I guess that's related to the problem with only the server appearing in the domain overview?

Could someone please tell me how to fix this?

[harringg]

I'm seeing the same thing for one specific server. My other 5 servers all register correctly as servers/PCs. I'm running
Database schema: 17
Website version: 4032
admin1 4.2.0.68

This a new install of Lansweeper, it's reporting everything else correctly.

Here is my devicetester report:
xx.xxx.xxx.xx Ping OK
DNS Name: server5.mydomain.local
SNMP Not active or community name wrong
Port 135 is closed
Port 139 is open
Port 445 is open
MAC address: MYMACADDRESS
Netbios UDP information not accessible
Domain: MYDOMAIN
Computer: SERVER5
VersionMajor: 5
VersionMinor: 2
FTP port is closed
SMTP port is closed
SIP port 5060 is closed
HP jetdirect port 9100 is closed
SSH port 22 is closed

Scanning done!

[Hemoco]

harringg wrote:
I'm seeing the same thing for one specific server. My other 5 servers all register correctly as servers/PCs. I'm running
Database schema: 17
Website version: 4032
admin1 4.2.0.68

This a new install of Lansweeper, it's reporting everything else correctly.

Here is my devicetester report:
xx.xxx.xxx.xx Ping OK
DNS Name: server5.mydomain.local
SNMP Not active or community name wrong
Port 135 is closed
Port 139 is open
Port 445 is open
MAC address: MYMACADDRESS
Netbios UDP information not accessible
Domain: MYDOMAIN
Computer: SERVER5
VersionMajor: 5
VersionMinor: 2
FTP port is closed
SMTP port is closed
SIP port 5060 is closed
HP jetdirect port 9100 is closed
SSH port 22 is closed
Scanning done!

An automatic procedure is used to make the distinction between “computers” and “devices” (printers, router, etc). You cannot manually change a machine’s type from device to computer or vice versa.

Lansweeper uses port 135 to determine whether a machine is a computer or a device. If port 135 is open, the machine is deemed a computer. If port 135 is closed, the machine is deemed a device.

Check Windows firewall and any third party firewalls on the affected machine. If a machine is misidentified, the solution is to open port 135, delete the "faulty" device entry from your database and rescan the machine. You can delete devices from your database by selecting them in your configuration console under Lansweeper\Scanned Devices and hitting the “Delete” button. If port 135 on the computer remains open, the device entry will not return.

[Hemoco]

Can you post the output of the devicetester (in actions folder) for one of these computers please.

[Stjernebacon]

Lansweeper wrote:
Can you post the output of the devicetester (in actions folder) for one of these computers please.

Here you go:

-----------------------------------------------
SNMP Not active or community name wrong
Port 135 is closed
Port 139 is open
Port 445 is open
MAC address: 00-19-B9-0A-88-D7
Domain: ELKEM
Computer: THA-XP-D-JM
VersionMajor: 5
VersionMinor: 1
FTP port is closed
SMTP port is closed
HTTP port is closed
HTTPS port is closed
SIP port 5060 is closed
HP jetdirect port 9100 is closed
SSH port 22 is closed

Scanning done!
-----------------------------------------------