Computers are not being removed from Database

[jastephens]

I have turned on a the Option "Permantly delete computers after 45 days". When I go in and look it does not seem to be working. Computers are not being deleted from my data database after 45 days. Any ideas?

[Hemoco]

To upgrade, download the latest installer, it will detect the old installation and will ask to upgrade.

[jastephens]

Am I able to upgrade right over my current version? Where can I find upgrade instructions?

[jastephens]

Ok. I am on 4.0.0.21. I will perform an upgrade and then see if they are removed after that.

[Hemoco]

In the lansweeper\service folder, right click lansweeperservice.exe and choose properties.

[jastephens]

Where can I find this?

[Hemoco]

You need to look at the version of lansweeperservice.exe

[jastephens]

I am on Version 4.0.0.106.

I made this change a week ago and I still have computers in my database they have not been seen in over 45 days.

[Hemoco]

1) make sure you have the latest lansweeper version (service 4.0.0.40 or higher)
2) the job runs every 24 hours.