Computers in active directory missing in lansweeper

[dodgal]

I'm using Lansweeper 4.0, with active scanning - scanning 2 domains.

I have 100% scan on my local domain - or so I thought until I checked the computer list in Lansweeper against the list of computers in Active Directory. I have found 36 computers listed in Active Directory that have not been picked up by Lansweeper. I know some of these will be old computer accounts that have yet to be deleted in AD, but I thought Lansweeper should report these as unscanned.

I have checked errorlog.txt and there is no mention of any of these.

What else should I check

[dodgal]

I upgraded to 4.0.0.27 last week. I think that I have discovered the problem. On the second domain there are 22 computer accounts disabled so I presume that these will not be scanned.

Sorry I hope I haven't wasted your time on this one!

[Hemoco]

dodgal wrote:
I upgraded to 4.0.0.27 last week. I think that I have discovered the problem. On the second domain there are 22 computer accounts disabled so I presume that these will not be scanned.

Yes, disabled computers are not scanned with scheduled scanning.

[Hemoco]

Any errors in the errorlog about the resolving of the adsipath?
Also make sure you are on service 4.0.0.27

[dodgal]

I already have active scanning running and I set up a scheduled scan of my second domain as you recommended to pick up computers in AD that haven't been seen for more than 14 days.

I used adsipath dc=xx and scan selected range now. When I did this - it did trigger a scan of that domain but it didn't pick up any extra computers.

This is my second domain that I am scanning with alternate credentials. The scheduled scan resolved the problem for my local domain.

[dodgal]

Thanks, that explains the inactive computers. So all I'm left with is the scheduled scan of my second domain not picking up all computers in AD. Any ideas?

[Hemoco]

dodgal wrote:
Thanks, that explains the inactive computers. So all I'm left with is the scheduled scan of my second domain not picking up all computers in AD. Any ideas?

Is it a scheduled scan or active scanning?

[dodgal]

I've just upgraded to LS 4.0.0.27

I deleted the scan for my second domain and did a new one - it did scan but it still hasn't picked up 22 computers. No errors in the errorlog.txt.

In scanning options I have ticked the option to set to inactive if not seen after 30 days - Is that not seen by AD or LS?

[Hemoco]

dodgal wrote:

In scanning options I have ticked the option to set to inactive if not seen after 30 days - Is that not seen by AD or LS?

Not seen in Lansweeper.

[Hemoco]

Any errors about the 2e domain in your errorlog.txt file?