Computers That Will Never Scan OS

[NeilL]

Hi

I'm having a issue with a couple of computers that will never scan os, I have check all the WMI setting as per your instruction and I have even run reparwmi.cmd will this fix some of the issue on the one computer I still getting an error of :
Registry Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE))

Wmierror <computername> (<computername> \root\default

Any suggestion would be great

Thanks
Neil

[tachi-s]

I had this problem on 50% of our PC's here and the fix was one or both of the below:
1. Checkpoint Secure Remote client software. Uninstall this software and push your scan, than you can re-install.
2. run "netsh firewall set service type = remoteadmin mode = enable" (no quotes) in command window.

All clients are of the XP OS... SP2, SP3, x64, etc...

Hope this helps people out there as this seems to be a fairly widespread issue.

Regards,
John Keating
Tachi-S Engineering USA.

[NeilL]

tachi-s wrote:
I had this problem on 50% of our PC's here and the fix was one or both of the below:
1. Checkpoint Secure Remote client software. Uninstall this software and push your scan, than you can re-install.
2. run "netsh firewall set service type = remoteadmin mode = enable" (no quotes) in command window.

All clients are of the XP OS... SP2, SP3, x64, etc...

Hope this helps people out there as this seems to be a fairly widespread issue.

Regards,
John Keating
Tachi-S Engineering USA.

Thanks I will give it a try but I think the computer is messed up because I tried to install SP3 via script and it doesn't seem to going through with it.

[Hemoco]

There are some forum posts that suggest to apply SP3.
Could you try this on this one computer?

[Hemoco]

What is the OS/servicepack of this computer.
Could you post the output of wmdiag please.

[NeilL]

Lansweeper wrote:
What is the OS/servicepack of this computer.
Could you post the output of wmdiag please.

Hi

Computer is XP SP2