DCOM was unable to communicate with the computer

[jcorso11]

using any of the configured protocols????

This message shows up on the lansweeper server. Please assist.
Help?

[Hemoco]

Could you please post a list with installed software on this client, maybe this might give a clue.

[jcorso11]

doesnt seem to be making a difference.

[Hemoco]

http://www.lansweeper.com/forum/yaf_postst1514_Lansweeper-Service-351-update-1-beta.aspx

[jcorso11]

no. not yet.

where is it?

[jcorso11]

anyone????

[Hemoco]

jcorso11 wrote:
anyone????

Did you try the 3.5.1 beta?

[jcorso11]

the ip address shown is the current address. They are laptops, but the machine in question has been in house and had the same ip since install.

[jbattaglia]

This is happening for us, mostly with laptop computers. These computers connect via VPN frequently, so their IP address changes. Is Lansweeper trying to connect to the computers using the stored last known IP address, thus throwing the error? Despite this, everything seems to be scanning OK, as a very recent software deployment is now documented in Lansweeper for the problem clients.

[jcorso11]

yes