ERROR: This asset does not exist or is deleted

[jbruneau]

I am having an issue similar to another user, I deleted duplicate machines after migrating our domain: http://lansweeper.com/forum/yaf_postst6977_Deleting-Multiple-Assets.aspx

Unfortunately, the new machines are being scanned, show up in the new assets list, but show the error "This asset does not exist or is deleted" when hovering over the asset.

If you click on the asset, you get error 500 - Internal server error.

If the machine was scanned and added to Lansweeper before I deleted the old device, the new device is fine. If I pro-actively deleted the old device before it was scanned as a part of the new domain I get the error.

I am ready to wipe the database and start from scratch, but I am not looking forward to losing all of the historical data...

Any thoughts?


Thank You,

Jonathan

[Hemoco]

Please contact us at support@lansweeper.com and provide us with:
- A link to this forum thread.
- Screenshots of the behavior you're describing.

[jbruneau]

Lansweeper wrote:
Please contact us at support@lansweeper.com and provide us with:
- A link to this forum thread.
- Screenshots of the behavior you're describing.

An e-mail with screenshots has been sent off as requested, thank you!


Jonathan