Error while Deployment since Update 5.2.0.24

[fic5020]

Hello,

Since the last Update 5.2.0.24, i get on each deployment the Error "Couldn't start the remote registry service."

First this Message "Gathering Information While Performing Preliminary Checks." and then the error message.


Could you help. The Update 5.2.0.22 worked very fine.

thank you very much.

Christian

[Susan_A · Accepted solution]

FYI for everyone: this fix will be included in our next update.

[keys_it]

Hello,

I too experienced this issue after I updated our Lansweeper from version 5.2.0.17 to 5.2.0.24 this morning but the linked LansweeperService.exe also corrected my issue.

[fic5020]

Hi,

Now it works. Thanks very much.

I whish you a happy new year.

Christian

[Bert_D]

Hi,

Could you please check if this patch fixes the problem:
- Stop the Lansweeper service
- Make a copy of the Program Files\Lansweeper\Service\LansweeperService.exe and place it somewhere safe.
- Replace Program Files\Lansweeper\Service\LansweeperService.exe with this one (unzip first): Link
- Restart the Lansweeper Service


Thanks

[fic5020]

Or where can I download the Version 5.2.0.22? I have a back of the SQL Database of this Version.

Thank you