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rscheinberg59
Engaged Sweeper II
I just upgraded to 4.2.0.90 from 4.2.0.82. I got a connection error on the database updates but the rest of the updates ran OK. So now the website version and application version are both up to date but the database schema says 18 instead of 19. When I try to run the update exe file it won't let me update because it says the site is already up to date. How would I get just the sql file to update the database schema? Thanks.
4 REPLIES 4
rscheinberg59
Engaged Sweeper II
I ran the upgrade to 5.0 that was just released and that seemed to take care of everything. Thanks.
Hemoco
Lansweeper Alumni
Could you please contact us at support@lansweeper.com and provide us with the following:
- For easy reference, a link to this forum thread.
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Any install logs present in the Program Files (x86)\Lansweeper\Install folder on your Lansweeper server(s).
rscheinberg59
Engaged Sweeper II
Thanks. But when I do that it only gives me the option to totally overwrite the existing database, not to update it. I am afraid that would be bad.
Hemoco
Lansweeper Alumni
If we understand correctly, your database is hosted on a different server? If so, you need to upgrade that server separately. Run the Lansweeper installer on the machine hosting your database and choose Upgrade.