Exclude VOIP phones

[HarkinsIT]

How can I prevent Lansweeper from seeing/scanning my VOIP phones? The ones here at my main office are on their own subnet, so I just don't tell Lansweeper about those but our remote sites have 2 or 3 phones each on the same subnet as their computers and I would rather not have them show up in Lansweeper at all.

Is this possible?
Thanks
-Chris

[HarkinsIT]

OK, thanks.

[Hemoco]

No. Non-Windows machines can only be excluded based on IP address.

[HarkinsIT]

OK, thanks. So there's no way to use a MAC address mask of some sort to prevent Lansweeper from adding these devices to the database?

[Hemoco]

Windows computer exclusions only work for Windows computers. For non-Windows machines, you need to use IP exclusions. If the device changes IP, it may be scanned again if its new IP range is submitted for scanning.

[HarkinsIT]

I see where I can exclude Windows computers from being scanned. Will this work for the VOIP phones too? Lansweeper is using the phone's IP address as it's name so I guess I should just put the IP address of the phone into the exclusion list? Since the phones are using DHCP I'm assuming that they may pick up a new address eventually and need to be excluded again, right?

Thanks.

[Hemoco]

You need to add these phones to your IP exclusions, found in the IP Address Range Scanning section of Configuration/Scanning Setup/Scanning Methods.