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‎06-06-2012 05:23 PM
I am getting duplicate Macintosh devices and am not sure why. Same computer name and IP address... Why aren't the devices being updated instead of duplicated? THe Macs have SSH remote login enabled and are part of AD domain. Any way to resolve this issue?
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‎06-13-2012 01:27 PM
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- One or more duplicated machines. Please show us both pages that exist for a single machine.
- Your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- One or more duplicated machines. Please show us both pages that exist for a single machine.
